However, if game crashes persist, there are measures you can take to reduce the chance of game crashes. When a game crashes on Xbox, you will normally get sent to the Xbox dashboard, where you can simply restart the game and attempt to play again. Most game crashes on Xbox occur while in the Public Multiplayer Lobby before a match begins or immediately after a match ends. Please contact PlayStation Support for assistance. If your PlayStation is up to date and in good working order, there might be an issue with your PlayStation console. This includes, but is not limited to, memory cards, controllers, chips, and cables. Please note: Activision cannot guarantee functionality on PlayStation consoles using 3rd party hardware.
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